Ivalua NOW EMEA - 2022

Breakout - PwC Global Digital Procurement Survey 2022

Apr 5, 2022 | 3:00 PM CEST - 3:45 PM CEST


Dr. Norbert F. Fischer from PwC will present the results of the latest global digital procurement survey. With more than 800 CPOs from 64 countries asked he will be able to give you a comprehensive overview of the global situation of digitization within the procurement departments. The current and future state of digital procurement will be discussed, giving you a clear direction and benchmark for your digital future within procurement. The most important results are: Current state: - Digital Transformation is progressing on CPOs’ roadmap (+6 points), of which Cost reduction and Strategic Sourcing are still the spearhead (61%). - Digital transformation is now also motivated by Risk management and Compliance, in addition to traditional objectives of process optimization and cost reduction. - Source-to-Pay digitalisation has become the “New normal” for Procurement departments as 90% of respondents use either S2C nor P2P solutions and 77% use both of them. - 80% of companies with a high level of process digitalisation succeed with value creation thanks to data availability. However, 55% of companies still struggle leveraging their data. Future state: - Procurement departments set very ambitious digitalisation objectives for 2025, with an average target of 72% of digitalisation. However, perception of actual digitalisation rates of Procurement processes ran into COVID-19 reality, with a 6% decrease to reach an average 41% digitalisation rate. - Middle market companies plan to strongly increase their investments in Procurement digital transformation (+50% between 2020 and 2022), while large and very large companies will maintain their budgets. - CPOs are focusing their roadmap on Source-to-Pay digitalisation as well as on innovative use cases of ESG and Supply chain traceability. The trends tend to a shift of digital roadmaps: focusing on proven added-value use cases while shelving exploratory digital use cases. - The tracking of suppliers’ CO2 emissions and the SCDDA is at a starting point to be a “Game-changer” for Procurement departments: already 27% of companies use or experiment this emerging use case within their organization. - The applicability of Blockchain in Procurement processes still needs to be clarified for 59% of Procurement departments. However, they see it as a vector of valuable improvements for the entire Supply chain processes.

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